Now in Colour Psychological Services Inc. (Now in Colour)
These Terms and Conditions May Change Without Notice
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your use of Now in Colour’s website and online services, following any such change, constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website.
Limitations of Liability
Now in Colour shall not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. In no event will Now in Colour nor their respective officers, directors, employees, shareholders, affiliates, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.
In the event of any problem with this website or any content, you agree that your sole remedy is to cease using this website. In the event of any problem with the products or services that you have purchased on or through this web site, you agree that your remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer’s or supplier’s warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this web site. This site may include inaccuracies, mistakes or typographical errors.
Copyright and Trademark
Unless otherwise indicated, material on this website, including but not limited to texts, images, illustrations, software, audio clips, video clips, animation files, is subject to the copyright and trademark rights of Now in Colour. Consequently, the material on this website may not be copied, reproduced, modified, posted, transmitted, distributed, in whole or in part in any form whatsoever, without the prior written consent of Now in Colour. All rights reserved.
Products, Content and Specifications
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Duties and Taxes
You are responsible for duties and taxes associated with shipping your purchase. All items entering one country, from another country, may be subject to customs inspection and assessment of the duties and taxes in accordance with that country’s national laws.
You are responsible for maintaining the confidentiality of your account and password information, and you agree to accept responsibility for all activities that occur under your account and password. Now in Colour reserves the right to refuse service, terminate accounts remove or edit content or cancel orders.
By placing an order, you confirm that: you are 18 years of age (or older); that you are providing us with accurate, truthful information; and that you have the authority to place the order and use the payment method selected.
Replacement, Return, Exchange and Refund Policies
***Please visit our Replacement, Return, Exchange and Refund page below for our up-to-date return policies.
When you visit this website and/or send email to us and/or use a contact form on our site, you consent to receive electronic communications from us. You acknowledge these types of electronic communication are neither confidential nor secure. Please let us know if you want to send confidential information or payment information as we can arrange for encrypted and secure electronic communication with you. You agree that all agreements, notices, disclosures and other communications that we sent you electronically satisfy any legal requirement that such communications be in writing.
Exclusions of Warranties
Now in Colour makes no representative or warranty regarding the good working order or condition of this website, its suitability for use, or that its use will be uninterrupted or error-free. All information or material provided in this website to you as-is and without warranties of any kind, expressed or implied, including without limitation, warranties or conditions of merchantability, fitness, quality, durability or suitability for any particular purpose, or non-infringement.
Replacement, Return, Exchange and Refund Policy
What if the product is lost in the mail?
Packages do go missing – it’s happened to us. If your package doesn’t arrive within the expected shipping timeframe, please double check the shipping address you provided with your order to ensure that it is correct. Next, fill out the Return form to the right to let us know what happened. If you provided an address that is considered insufficient by the courier, the shipment should be returned to our printing facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
What if the product is damaged in the mail?
Please send a photo for verification of the damage within 7-days of receiving your products. Once we get your photo, we’ll gladly send a replacement – on us. To begin the process, fill out the Return form to the right. We will do our best to make things right.
What if there is a problem with the product?
If there is problem with your product, such as, it arrives broken or the printing is flawed (or other manufacturing defect) we will replace that product at our expense (after you provide a photo of the problem and complete the form to the right, within 7-days of receiving the product).
If the product is different than you expected, does not perform as you want it to, is the wrong size, or other situations where the product does not have a manufacturing defect or was not damaged in transit, we do not offer exchanges or refunds. The product can be replaced by placing a new order, at your expense.
What if the address I entered was wrong?
If you provided the wrong shipping address, please contact us immediately so we can try to correct the information before your products are shipped. If the products have already been shipped they will be sent to the address you provided when you completed your order. Undelivered packages may be sent back to the return address. If your package is returned to us, we’ll contact you for an updated address. However, if your package is not returned to us, you would have to process a new order to replace the original, at your expense.
How long do I have to submit a claim for replacement?
All claims must be submitted within 7-days of receiving the product(s). Requests must be accompanied by photos for verification of the damage and/or manufacturing defect.
Can I submit a request for a refund or exchange?
All of our items are created on-demand. That means the products you purchased we made especially for you. For this reason, we are unable to accept returns or offer refunds. Thank you for your understanding.
Would you like to sell Now in Colour products in your store?
Now in Colour offers wholesale discounts for all of our products.
We can also do custom print runs if you would like different colours or products, just for your store.
Contact us using the form to the right and we will get back to you as soon as possible. Please tell us what products you would like to sell, approximate quantities and if you have any special requirements.