Now in Colour Psychological Services Inc. is committed to protecting your privacy. To better protect your privacy we provide this notice explaining our online information practices. To make this notice easy to find, we make it available on our website. This notice pertains to our general website. Please see our Terms and Conditions for further information.
- INFORMATION COLLECTION AND USE
We collect information about visitors to our Site so that we can provide an experience that is responsive to our users’ and customers’ needs. We do not collect personal health information through our Site. Our Site may use forms in which you give us contact information (including your name, address, telephone number, and email address) so you can request information or services. We receive and store any information you enter on our Site, or give us in any other way, including through email, telephone, or other communications within our customer services department. You do not need to give us any personal health information in order to use our Site. We will not sell, share, trade or otherwise use any information you provide unless you expressly provide written permission for such use. We collect this information to improve our service, and to help us determine your individual needs so we may serve you better individually, as well as collectively. We will not sell, share, trade or otherwise use any personal health information under any circumstances. If you would like to request your personal health information, you must contact your psychologist or therapist directly by email or telephone. We may also collect non-personally identifiable information about you, such as your use of our websites, communication preferences, aggregated data relative to your Services, and responses to promotional offers and surveys. We may use or disclose aggregate information only where no individual is identified for a number of purposes, including: (a) Compiling aggregate statistics of usage for improving the website; (b) Developing, maintaining and administering the website; and (c) Following up on comments and other messages that you submit to us through the website. Please note, to better safeguard your information, please do not include any credit card information in your electronic communication unless it is specifically required by us as part of Services or transaction fulfillment process sites, or our customer contact process. This Site and our Services may contain links to other websites. We are not responsible for, nor are we able to control, the privacy practices or the content of such sites and your use of other websites is at your own risk.
This Site has security measures in place to protect against the loss, misuse or alteration of the information under our control. If our site allows you to enter sensitive information (such as a credit card number) on order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We may also at times provide information about you to third parties to provide various services on our behalf, such as providers who process credit card payments. We will only share information about you that is necessary for the third party to provide the requested service. These companies are prohibited from retaining, sharing, buying, selling, storing or using your personally identifiable information for any secondary purposes. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is one hundred percent (100%) secure, however. Therefore, we cannot guarantee its absolute security.
- GOOGLE ANALYTICS AND COOKIES
- COLLECTION AND USE OF PERSONAL INFORMATION OF CHILDREN UNDER AGE 13
We are committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent. Prior to providing any personally identifiable information (your name, email address, address, phone number etc.), children under the age of thirteen (13) must have a parent or legal guardian complete and return (by email or regular mail) a Parental Consent Form to email@example.com or Now in Colour Psychological Services Inc. #502 – 933 17 Ave SW Calgary, Alberta, T2L1J1. The consent form states that the child’s “Parent” or “Legal Guardian”, by his or her signature, consents to the collection and transfer of the child’s personally identifiable information. Consent may be revoked by completing a “Revocation of Parental Consent Form” and sending it to the email or physical mailing address above. In compliance with COPPA, We are sensitive about children consulting with parents or guardians before furnishing personal information or ordering anything online. It is also our intention to adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet advertising with its special sensitivities regarding solicitations to children under thirteen (13). We encourage parents/guardians to supervise and join their children in exploring cyberspace.
- TRANSFER OF DATA ABROAD
If you are visiting this Site from a country other than the country in which our servers are located (the United States of America), your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
- COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. We will also share your information to the extent necessary to comply with ICANN’s rules, regulations and policies. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
- CHANGES IN OUR PRACTICES
- CORRECTING, UPDATING AND REMOVING PERSONAL INFORMATION
You may alter, update or deactivate your account information or opt out of receiving communications from us at any time. You may send an email to firstname.lastname@example.org or you may send mail to Now in Colour Psychological Services Inc. at Now in Colour Psychological Services Inc. #502 – 933 17 Ave SW Calgary, Alberta, T2T 5R6. We will respond to your request for access or to modify or deactivate your information within thirty (30) days.
- PERSONAL HEALTH INFORMATION PRIVACY NOTICE
This Section describes how personal health information about you may be used and disclosed by us. Please review it carefully.
- Who Will Follow This Notice
Health care practitioners who treat you at any of our locations, including employees, volunteers, and members of our, all departments and operating units of our organization, and all psychological practices operated by us, other members of our workforce, and our business associates.
- Your Personal Health Information
This Section refers to your “personal health information”. This means all information that identifies you and relates to your past, present or future physical or mental health or condition including information about payment and billing for the health care services you receive.
- Our Pledge Regarding Personal Health Information
We understand that your personal health information is private and we are committed to its protection. We create a record of the communication, care and services you receive to ensure that we are providing quality care and to comply with legal and regulatory requirements of the College of Alberta Psychologists (CAP). This notice applies to all your personal health information that we maintain, whether created by our staff or others. We are required by law to give you this notice of our legal duties and privacy practices with respect to your personal health information, to follow the terms of this Privacy Notice, and to notify you following a breach of the privacy or security of your unsecured personal health information.
- How We May Use and Disclose Personal Health Information About You
When we first meet with you, we will explain and seek written consent regarding our services, including storage of your personal information. Generally, before your personal health information is shared, or we receive your health information from another provider, we will seek written and signed consent from you so that you know who will receive the information, how it will be shared, and for what purpose.
- In addition:
- For Payment. We may disclose some of your personal health information so that treatment and services you receive may be billed by us to a third party. For example, your benefit plan may need to know about treatment you received so they will pay us for the services provided. We may also disclose your health insurance information to obtain prior approval from your benefit provider.
- For Healthcare Operations Purposes. We may use some of your personal health information for our internal operations, such as business management, and administrative activities, legal and auditing functions, and insurance-related activities. We may use some of your personal health information to make sure that all of our clients receive quality care, such as reviewing our processes or to evaluate the performance of those caring for you. We may remove information about you that identifies you from a set of learning information so others may use it to study healthcare and healthcare delivery without learning a specific client’s identity. Under certain circumstances, we may disclose your personal health information for the health care operations of other health care providers.
- Contacts. We may contact you to provide appointment reminders, information about treatment alternatives, or other health related benefits and services that may be of interest to you.
- Miscellaneous. Subject to certain requirements, we may release your personal health information without your prior authorization. Please see the CAP Standards of Practice for further information about the limits of confidentiality.
- Changes to this Notice
We reserve the right to change this Section at any time. Changes will apply to personal health information we already hold, as well as new information after the change occurs. We will post a copy of our current notice within our facilities and we will post it on our website at https://nowincolour.ca
- Complaints and Requests
If you have questions about this notice or want to talk about a problem without filing a formal complaint, please contact Now in Colour Psychological Services Inc. at 403-483-0651.
- Who Will Follow This Notice
- CONTACT INFORMATION